Terms of Use
Last updated: June 26, 2026
These Terms of Use (the "Terms") are a binding agreement between you ("you", the "User") and Estity AB, a Swedish company (org.nr 559519-5164) ("Estity", "we", "us"). We deliver the Spanish property and tax-related services — including filing declarations with the Spanish Tax Agency (Agencia Tributaria, "AEAT") — together with our group company Estity Innovation SL (CIF B70939533, 29780 Nerja, Málaga, Spain), an authorised AEAT collaborator acting on our behalf. These Terms govern your use of our platform and related services (the "Platform" and "Services").
In short:
- Estity is a tool that helps you organise property information, documents, finances, tax declarations (such as Modelo 210), and rentals. It is not legal, tax, or financial advice unless we say so for a specific paid service.
- You are responsible for the accuracy of what you enter and for meeting your own legal and tax obligations.
- Subscriptions may start with a free trial or promotional offer (shown at checkout) and then renew automatically until you cancel; consumers have a 14-day right of withdrawal (with limits for services you ask us to start right away).
- Swedish law applies, and your mandatory consumer rights always remain.
1. About Estity and the Platform
1.1. Estity provides a SaaS platform for digital administration of property owned abroad, as described on [estity.com](https://estity.com) and within the Platform. Features may include document management, property information, tax-declaration preparation, finance tracking, rentals, and add-on services, and may change over time.
1.2. Our Privacy Policy explains how we process personal data and forms part of your use of the Platform.
2. Acceptance, eligibility, and changes to the Terms
2.1. You accept these Terms when you create an account or otherwise use the Platform. If you do not accept them, do not use the Platform.
2.2. The Platform is intended for users aged 18 or over who have the legal capacity to enter into a contract.
2.3. If you register through a referral or affiliate partner link, Section 12 also applies.
2.4. These Terms are available on the Platform at all times and prevail over any conflicting version or document. They take effect when published and apply from your first use of the Platform for as long as you use it.
2.5. We may update these Terms, in particular to reflect legal or regulatory changes or changes to the Platform's features and services. We will publish the updated Terms and, for material changes, give you reasonable advance notice (e.g. by email or in the Platform). If you do not accept a material change, you may stop using the Platform and cancel before it takes effect. Continued use after the change takes effect means you accept it.
3. Your account and responsibilities
3.1. You must provide accurate, complete information when creating your account and keep it up to date. You are responsible for keeping your login credentials confidential and for activity under your account.
3.2. You are responsible for complying with all laws that apply to your use of the Platform. You agree not to, and not to help others to:
(a) breach applicable laws or these Terms;
(b) upload or share content that is unlawful, fraudulent, false, offensive, discriminatory, threatening, or that promotes illegal or harmful activity;
(c) circumvent or interfere with security or technical measures protecting the Platform;
(d) decompile, disassemble, or reverse engineer the software behind the Platform; or
(e) harvest other users' personal data or harm the operation of the Platform.
3.3. If you breach (or we reasonably suspect you breach) these Terms, we may suspend or limit your access, in whole or in part.
4. Availability
4.1. We aim to keep the Platform available 24/7 but may restrict or interrupt it for maintenance, security, or technical reasons. Where reasonable, we schedule planned maintenance for low-use periods and try to give advance notice.
4.2. We do not guarantee uninterrupted or error-free operation. Temporary unavailability does not entitle you to compensation unless mandatory law provides otherwise.
5. Fees, subscriptions, and payment
5.1. You agree to pay the fees shown in the Platform for the Services you choose. Payments are processed through Stripe; by paying, you also accept Stripe's applicable terms where relevant.
5.2. Subscriptions run for the period you select (for example, monthly or yearly) and renew automatically for successive periods until cancelled. A subscription may start with a free trial or promotional offer (such as a free period or a discount code); where one applies, its terms — including any trial length, when your first payment is taken, and the price that applies afterwards — are shown at checkout before you confirm. Unless you cancel before any free period ends, your paid subscription begins automatically and renews until cancelled. You can cancel at any time through the Platform or by contacting us — including during any free trial, to avoid being charged; cancellation takes effect at the end of the current paid (or trial) period, and you keep access until then. Except where mandatory law or Section 6 provides otherwise, fees already paid are non-refundable.
5.3. We may adjust subscription fees, normally no more than once a year. We will give reasonable advance notice of any increase, and you may cancel before it takes effect if you do not accept it.
5.4. If a subscription payment fails or is not paid on time, the subscription does not renew and access to the paid Services ends — the property is locked behind the paywall until you subscribe again. You can restore access at any time by starting a subscription again; billing then runs from that day onward. We do not charge interest or any reactivation fee.
5.5. For tax-filing services, depending on the payment method you choose, you may pay the tax due either by direct debit authorised in the declaration, by transferring the amount to Estity (which we then forward to the AEAT on your behalf), or in person at a Spanish bank. Where you transfer the tax amount to us, we forward it to the AEAT for your declaration; we are not responsible for delays or rejections caused by an incorrect reference, incorrect details, or insufficient funds.
6. Right of withdrawal consumers
6.1. If you are a consumer in the EU/EEA or UK, you generally have 14 days to withdraw from a purchase, without giving a reason, under applicable distance-contract law (in Sweden, the Distance Contracts Act, *lag (2005:59) om distansavtal och avtal utanför affärslokaler*; in the UK, the Consumer Contracts Regulations 2013).
6.2. Where you ask us to start a Service during the withdrawal period (for example, preparing or filing a tax declaration), you expressly request that we begin and acknowledge that:
- you lose the right of withdrawal once the Service has been fully performed; and
- if you withdraw after the Service has started but before it is complete, you may be charged a proportionate amount for what has already been provided.
6.3. To withdraw, email support@estity.com before the period ends. No special form is required — a clear statement that you wish to withdraw is enough.
6.4. When you tick the express request to start the Service immediately at checkout, we record your acknowledgment and confirm it by email.
7. Changes to the Platform
7.1. We may improve, modify, or discontinue features of the Platform at our discretion, and we are not obliged to maintain any particular feature. We will inform you of significant changes through the Platform or by other appropriate means.
8. Personal data and cookies
8.1. We process personal data in accordance with applicable data-protection law, as described in our Privacy Policy.
8.2. If you register through a referral or affiliate partner link, you acknowledge the processing described in the Privacy Policy, including linking your account to the referring partner for discount and commission purposes. The information shared with a partner depends on the partner type and your consent: lead and affiliate partners receive limited signup information (such as your name, masked email, registration date, and referral status); property broker partners that provide brokerage or advisory services to you receive, with your consent, your contact details and property information for that purpose. We never share the contents or amounts of your tax declarations, your documents, your payment history, or your card data.
8.3. We use cookies and similar technologies as described in our Privacy Policy and Cookie Policy. On our public website, non-essential cookies are controlled through Cookiebot. In the logged-in Platform, non-essential analytics, marketing, and session-replay tools are used only if you opt in through a separate, granular in-app consent prompt that is off by default — accepting these Terms does not by itself enable them — and you can change or withdraw your choices at any time under Settings.
9. Intellectual property and your content
9.1. Estity and its licensors own all rights, including intellectual property rights, in the Platform and the software behind it. Nothing in these Terms transfers those rights to you.
9.2. You may not copy, modify, distribute, sell, reverse engineer, or otherwise exploit the Platform except as expressly permitted in these Terms or by mandatory law.
9.3. You keep ownership of the content you upload. You grant Estity a limited licence to store, process, and display that content as needed to provide the Services.
9.4. Estity is not responsible for third-party content, integrations, or services accessible through the Platform, or for the quality of services provided by any referred professionals.
10. Tax and professional advice
10.1. The Platform helps you organise information and prepare declarations and documents. Unless we expressly state otherwise for a specific paid service, Estity does not provide legal, tax, or financial advice.
10.2. You remain responsible for the accuracy of the information you submit and for meeting your legal and tax obligations. Estity is not a substitute for a qualified adviser where your situation requires individual advice.
10.3. Where you instruct us to file a declaration, you authorise us to submit the relevant data to the AEAT on your behalf, based on the information you provide. Once a declaration has been submitted to the AEAT, it generally cannot be recalled.
11. Limitation of liability
11.1. To the extent permitted by law:
(a) Estity is not liable for indirect or consequential losses, including loss of business, profit, goodwill, or data, except in cases of gross negligence or intentional breach;
(b) Estity is not responsible for linked websites, third-party services, or external integrations; and
(c) Estity's total liability for direct damages will not exceed the greater of (i) the amount you paid in the twelve (12) months before the event giving rise to liability, or (ii) SEK 1,000.
11.2. Nothing in these Terms limits liability that cannot be limited under mandatory law, including Swedish consumer protection law and any statutory right to compensation under data-protection law (such as Article 82 GDPR), where it applies to you.
11.3. Estity provides tools to organise information and prepare declarations based on the data you enter. To the extent permitted by law, Estity is not liable for losses (including over- or underpaid tax, penalties, interest, or surcharges) caused by information that is inaccurate, incomplete, or outdated, or that you failed to provide. We may ask you to confirm data that appears inconsistent, but we do not verify, correct, or guarantee the accuracy of the information you enter, and you remain responsible for it. This does not affect Estity's responsibility to perform its own services with professional care.
11.4. Estity is not a backup or document-archiving service. You are responsible for keeping your own copies of original documents and records. To the extent permitted by law, Estity is not liable for loss of data or documents except where caused by our negligence.
11.5. Public-registry and third-party data (such as cadastral, mapping, or registry information) is provided "as is" from external sources, and Estity is not responsible for its accuracy or completeness.
12. Referral and affiliate program
12.1. We may offer registration and discounts through referral or affiliate partners ("Partners"). Partners promote Estity by driving traffic to a unique link or landing page that contains their affiliate code; they do not enter or submit your personal data, and you always create your own account yourself. If you register after arriving through such a link, your account may be linked to that Partner for discount and commission purposes.
12.2. What our partner portal shows a Partner depends on the Partner type and your consent. For lead and affiliate Partners, the portal shows limited information about each signup (such as your name, masked email, registration date, and referral status) and aggregate signup and commission totals. For property broker Partners that provide property brokerage or advisory services to you, where you connect with them and consent, the portal additionally shows your contact details and property information (such as address and location, property type, cadastral reference and value, purchase and sale price, valuations, purchase date, and public Catastro data) for the purpose of those services; such Partners act as independent controllers and you can withdraw your consent at any time. No Partner receives the contents or amounts of your tax declarations, your documents, your payment history, or your card data.
12.3. Partners are independent businesses and are not part of Estity. The partner portal itself is built and operated by Estity, and we are responsible for how it makes your information available and for its security. We are not responsible for a Partner's own website or marketing, or for what a Partner does with information once it obtains it through the portal — for that processing the Partner acts as an independent controller. If you do not want your account linked to a Partner, do not register using that Partner's link.
13. User-to-user referrals
13.1. Account holders may invite others to join the Platform, subject to the rules shown in the Platform.
13.2. If you invite someone by email, you confirm you have a lawful basis to provide their email address and that the invitation is not unsolicited marketing in breach of applicable law.
13.3. If you register through another user's referral, your account may be linked to that referral for discount and reward purposes, as described in the Privacy Policy. A referring user can see only the email address they invited and its status — not your property, tax, document, or payment information.
14. Term, suspension, and deletion
14.1. You may stop using the Platform at any time, and you can delete parts of your data or your whole account directly in the Platform. Deletion is subject to identity verification, outstanding payments, shared-property rules, and legal retention requirements described in the Privacy Policy.
14.2. We may suspend or terminate your access if you materially breach these Terms or where required by law.
14.3. Provisions that by their nature should survive termination (including intellectual property, limitation of liability, and governing law) will survive.
15. Force majeure
15.1. Estity is not liable for delays or failures caused by circumstances beyond our reasonable control, including strikes, fires, natural disasters, cyberattacks, internet or infrastructure failures, war, pandemics, or government measures. Affected obligations resume as soon as reasonably possible.
16. Governing law and disputes
16.1. These Terms are governed by Swedish law. The courts of Sweden have jurisdiction over disputes arising from them, unless mandatory consumer protection rules in your country of residence give you other rights or a different venue.
16.2. If you are a consumer and we cannot resolve a complaint, you may refer the dispute to a national alternative dispute resolution body — in Sweden, the National Board for Consumer Disputes (*Allmänna reklamationsnämnden*, ARN, arn.se, Box 174, 101 23 Stockholm).
17. Contact
Estity AB — support@estity.com — https://estity.com